::: domusromanae | booking :::

1.  All of the information you give us will be kept in strict confidence and used only to serve you in making your reservation.
2.  Once you have filled out our form found on the page where the location is shown and we know what your preferences are, we will confirm availability within 48 hours time. If your choices are not available, we will suggest alternatives in the same price category and area of the city.
3.  The payment of the deposit (normally 20% to 30% of the rental) for apartments is due within 3 calendar days of the confirmation of availability via e-mail. This deposit is refundable only if your reservation is cancelled at least 4 weeks in advance. If you cancel in time, your deposit will be refunded, minus a 25.00 Euro processing fee and any other expenses incurred in returning the money to you.
4.  If we do not receive a deposit, your reservation is not confirmed.
5.  Until you have a Reservation Voucher your reservation is not confirmed.
6.  The balance is due on arrival at the location.
7.  If your plans change due to cancellation of flights or other unforeseen problems, notify us immediately and we will do everything possible to help you re-book your reservation without paying cancellation charges.
8.  We are a booking agency and as such not directly responsible for any problems you might find in the location. However, if you notify us immediately we will do everything possible to resolve any conflicts with our participating apartments.In case of problems beyond our control such as plumbing problems or other events that make your apartment uninhabitable, we reserve the right to move you to another location at no extra charge to you. Should the new location cost less than your original booking, we will refund the difference.
9.  You are legally responsible for any damage done to the apartment and for any items removed from the location.
10.  The children (from 3 years until 12 years of age) pay one equal rate to 70% of that demand
for an adult.
11.  The agency, in finding housing acts as an intermediary between renter and guest, and no takes no responsability regarding the relationship between the two.
12.  The guest, during the stay, have no insurance coverage with regard to damage, accident or illness.
13.  The booking, as weel the stay in one of our accommodation, implies agreement with the above conditions.

CANCELLATION POLICY

1. If cancellation is less than 4 weeks before arrival, then full amount will be requested to be paid, and only refunded (unless the part payment) if a "re-sale" is possible. In case of rental longer than 1 month, if cancellation is less than 4 weeks before the day of arrival, then is requested part payment plus the amount for the first month. Clients are strongly recommended to ensure they have suitable travel insurance arranged at the time of booking.
2. No reimbursement is given for guest who miss days (for example if they arrive after the beginning of the stay or leave before the end of the permanence).

PAYMENT OPTIONS

1.  All payments must be in Euro.
2.  Payment can be made by cash, with Western Union or Money Gram
3.  The balance is due on arrival at the location.